A Legal Disclaimer

1. Introduction
Altea Relocate ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.altearelocate.com or engage with our services.

2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Identification Details: Passport information, visa details, Emirates ID, and other government-issued identification numbers.
- Employment and Educational Information: Job titles, employer details, educational background, and professional qualifications.
- Relocation Preferences: Housing preferences, family details, and other information relevant to your relocation needs.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide you with relocation services, including consultation, planning, and execution of your move to the UAE.
- Communication: To respond to your inquiries, send updates, and provide customer support.
- Legal Compliance: To comply with legal obligations, such as immigration and employment laws.
- Marketing: To send you promotional materials and newsletters, subject to your consent.
- Website Improvement: To analyze website usage and improve our services and user experience.

4. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist in delivering our services, such as housing agents, legal advisors, and logistics companies.
- Government Authorities: When required by law or necessary to facilitate your relocation process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Legal Obligations: To comply with legal processes or to protect the rights, property, or safety of Altea Relocate, our clients, or others.

5. International Data Transfers
As we operate in the UAE, your personal information may be transferred to and stored in countries outside of your country of residence. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

8. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for certain purposes.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@alteaconsult.com.

9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Altea Relocate
PO Box: 338482
Unit 3706, Platinum Tower JLT-PH1-12
Jumeirah Lakes Towers, Dubai, UAE
Phone: +971 50 8897115
Email: info@alteaconsult.com

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